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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Roman

July 24, 2026

5  out of  5
rating by Ryan Roman
"Came in to get a quote was surprisingly fast and easy. Breanna was very kind, answered all my questions clearly, Highly recommend"
We responded:
"Hi Ryan, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent James Cuilty’s team.  Please reach out to us if any questions come up!  - James Cuilty’s Insurance Team "
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Jeremy Watrus

July 24, 2026

5  out of  5
rating by Jeremy Watrus
"Called about a life insurance policy, Breanna was able to answer questions I had about what life insurance was best for me."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in El Paso to know you had such a great experience with us. "
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Lala Johnson

July 24, 2026

5  out of  5
rating by Lala Johnson
"Breanna is so sweet and very knowledgeable. Really liked her customer service ☺️"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Brian Stives

July 24, 2026

5  out of  5
rating by Brian Stives
"Stopped in the other day, Breanna helped me take care of what I needed and also took the time to check my beacon and send out a replacement."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our El Paso insurance team. "
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Nathan Sippel

July 24, 2026

5  out of  5
rating by Nathan Sippel
"Great service and great insurance. Breanna Patterson was extremely helpful. She is awesome!"
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Gisela R Herrera

July 23, 2026

5  out of  5
rating by Gisela R Herrera
"I had an outstanding experience working with Derrick Brown at State Farm. From start to finish, he was incredibly helpful, attentive, and respectful of my time and needs. He took the time to answer all my questions thoroughly and made sure I felt comfortable with my coverage options. I highly recommend Derrick to anyone looking for an agent who truly cares about their clients!""
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Sarah Veik

July 21, 2026

5  out of  5
rating by Sarah Veik
"My husband and I went to State Farm to add our son to our insurance. Derek Brown was able to help us add my son, and showed us how to gain discounts that would bring down our monthly payment! He was extremely helpful, and my husband and I were grateful."
We responded:
"Sarah, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my El Paso insurance team! - Your State Farm Agent, James Cuilty "
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Eddie Hernandez

July 21, 2026

5  out of  5
rating by Eddie Hernandez
"Derek was awesome and updated my policy after I needed to add another vehicle to my insurance plan. He was knowledgeable and polite. He made this easy!!"
We responded:
"Hi Eddie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - James Cuilty, Your State Farm Agent "
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izzy

July 14, 2026

5  out of  5
rating by izzy
"Derek brown was Very fast to work with and a delight to talk to. He helped me with everything I needed perfectly."
We responded:
"Thank you for taking the time to leave such a great review, izzy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Mau Bomani

July 14, 2026

5  out of  5
rating by Mau Bomani
"Fantastic people! 10/10 would recommend!

Derek has been amazing with all of my requests! Super fast response when I ask for something as well!!"
We responded:
"Thank you so much for the 5-stars, Mau! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Saif Elnaser Elnawaa

July 14, 2026

5  out of  5
rating by Saif Elnaser Elnawaa
"Very good costumer service. Mr Derek Brown was super helpful."
We responded:
"We are grateful for your 5-star review, Saif! Thanks for taking a moment to share your positive rating of State Farm Agent James Cuilty’s Team here in El Paso . "
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Donald Patterson

June 11, 2026

5  out of  5
rating by Donald Patterson
"Every time I have ever been in the office the staff makes me feel welcomed"
We responded:
"Thank you for the 5-star review, Donald! Here on State Farm Agent James Cuilty’s Team, we are proud to serve our community and appreciate your recognition. "
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Юлия Вашингтон

December 18, 2025

5  out of  5
rating by Юлия Вашингтон
"Just switched the provider to State Farm and couldn’t be happier with our auto policy. A special thanks to our agent Derek Brown, he is very approachable, attentive, knowledgeable and considerate. From getting a quote to starting a policy the process was quick and smooth."
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Julio Valencia

September 15, 2025

1  out of  5
rating by Julio Valencia
"Been trying to cancel my auto policy for 3 months now and I’m still getting billed. Supposedly they “cancelled” it and said it should take a month but it’s clearly still active. Every time i go in person they say only James can cancel it but he is never there or on vacation according to his staff. Horrible customer servicer service"
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J G

September 2, 2025

1  out of  5
rating by J G
"Horrible went to get a home policy and they made me pay for the frist month while it went to underwriting for approval. They told me that I would get a full refund if they couldn't cover me but never sent me the check and didn't try to refund me at all horrible service James! Dont let them lie to you!"
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Ryan Murillo

August 4, 2025

5  out of  5
rating by Ryan Murillo
"James Quilty has been our insurance agent for over 10+ years. When it comes to insurance pricing, he’s the best there is. No point in shopping around. He’s always there when I need him, hence why I’ve been so loyal."
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Bloom

April 22, 2025

5  out of  5
rating by Bloom
"The ladies and James here at this State Farm location are so friendly and helpful! My family has had our home and auto insurance here for decades, and we've always had great service here with no wait."
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Veronica Jimenez

August 29, 2024

5  out of  5
rating by Veronica Jimenez
"I wanted to share my thoughts regarding one of the agents: Ivonne Fraire. She has helped me tremendously. As a Realtor she has helped several of my clients in not only answering their questions but also obtaining the best deal possible. I highly recommend her."
We responded:
"Thank you so much for your kind words and taking the time to leave a positive review. Ivonne works hard to provide excellent service to her clients. "
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Jose Martinez

August 29, 2024

5  out of  5
rating by Jose Martinez
"Outstanding personnel always attentive."
Ivonne Fraire very friendly and respectful"
We responded:
"Thank you so much for your kind words and taking the time to leave a positive review. Ivonne works hard to provide excellent service to her clients. "
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SA

August 8, 2024

1  out of  5
rating by SA
"Rude people working at this office! :)"
We responded:
"I am very sorry to hear that you had a bad experience. As your agent I need to know even when things don't go well. I would like to apologize for the negative interaction and ask for the opportunity to discuss this in person or on the phone to resolve what happened and create a teaching moment for me and my TEAM. Please text me or call me at 915.637.2825 to discuss. Thank you for bringing this to my attention.
James Cuilty Agent
"
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Joachim Hees

February 5, 2024

3  out of  5
rating by Joachim Hees
"I've been with these guys 20+ years, and I always feel like I'm bothering them ? State farms, in general, are difficult to work with."
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Luciano Lucero

January 24, 2024

2  out of  5
rating by Luciano Lucero
"Muy cara las cotizaciones
!!!!!!!"
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Cynthia Everett

November 9, 2023

5  out of  5
rating by Cynthia Everett
"My family we Love dearly ❤️"
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juanita hoss

August 6, 2023

5  out of  5
rating by juanita hoss
"Quality service and personalized attention!"
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Doug Eley

August 3, 2023

5  out of  5
rating by Doug Eley
"James is very knowledable on all aspects of insurance."